Outage in Syncro
Scheduled Maintenance
Resolved Minor
September 11, 2026 - Started 7 days ago
- Lasted about 16 hours
Incident Report
Summary AI Generated
Syncro performed scheduled maintenance on its presence servers on September 12th between 8:00 AM and 12:00 PM ET. During this window, assets intermittently appeared offline while servers restarted, and offline alerts were paused to prevent false notifications. The maintenance was a planned, limited-downtime event with minor service impact.
Syncro will be performing limited-downtime maintenance on our presence servers on Saturday, September 12th from 8:00 AM - 12:00 PM ET. Assets may appear offline for short periods while the presence servers are restarting. We will be pausing the offline alerts feature during this maintenance window to prevent any false offline alerts that may be triggered by the updates made during maintenance.
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