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Outage in Syncro

Ticket Communications are not functioning

Minor
October 23, 2026 - Started about 1 hour ago

Incident Report

We have received reports that ticket communications, such as sending emails or posting public or private notes, are not functional. Our team has identified the cause and is working to immediately resolve the issue.

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Latest Updates ( sorted recent to last )
about 1 hour ago - at 10/23/2026 05:22PM

We’ve deployed a fix and have verified that ticket communications are operational once again. We apologize for the disruption to your business. We will continue to monitor to ensure stability.

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