Outage in SysAid

Service disruption

Resolved Minor
September 18, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue with SR views not displaying service records.
Components affected
SysAid INST04US SysAid INST64US
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 04:57PM

This issue has been resolved.

IDENTIFIED 3 months ago - at 09/18/2024 03:45PM

The root cause has been identified and our team is working on securing a fix.

INVESTIGATING 3 months ago - at 09/18/2024 03:12PM

We are currently investigating an issue with SR views not displaying service records.

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