Outage in SysAid

Investigating - Customer unable to update to create tickets

Resolved Major
November 11, 2024 - Started 3 months ago - Lasted 35 minutes
Official incident page

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Outage Details

We are currently investigating reports from customers that can not update or create tickets.
Components affected
SysAid INST04US SysAid INST64US
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/11/2024 03:30PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 11/11/2024 03:23PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 11/11/2024 03:11PM

We are currently investigating reports from customers that can not update or create tickets.

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