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Outage in SysAid

Investigating - Customer unable to update to create tickets

Resolved Major
November 11, 2024 - Started about 1 year ago - Lasted 35 minutes
Official incident page

Incident Report

We are currently investigating reports from customers that can not update or create tickets.
Components affected
SysAid INST04US SysAid INST64US

Need to monitor SysAid outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/11/2024 03:30PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 11/11/2024 03:23PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 11/11/2024 03:11PM

We are currently investigating reports from customers that can not update or create tickets.

Latest SysAid outages

SysAid Outage Issues - about 1 year ago
Service disruption - over 1 year ago
SysAid Service Disruption - over 1 year ago
Service Disruption - over 1 year ago

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