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Outage in Tactiq

Sign-in by magic link is slower than usual | O login por link da web está mais lento do que o normal

Resolved Minor
April 14, 2025 - Started about 1 year ago - Lasted about 14 hours
Official incident page

Incident Report

Users who sign in by emailed magic links have been experiencing long waits to receive their sign-in link. We have identified the issue and it is being actively worked on. --- Usuários que acessam por meio de links enviados por e-mail têm enfrentado longas esperas para receber o link de acesso. Identificamos o problema e estamos trabalhando ativamente para solucioná-lo.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/14/2025 08:23PM

The issue has been resolved, thank you for your patience.

---

O problema foi resolvido, obrigado pela sua paciência.

IDENTIFIED about 1 year ago - at 04/14/2025 10:14AM

We’ve identified an issue causing delays in emails triggered by user actions, including sign-in magic links. If you're waiting for a sign-in email or another notification, it may take longer than usual to arrive. We have identified the issue and it is being actively worked on.

---

Identificamos um problema que causa atrasos em e-mails acionados por ações do usuário, incluindo links mágicos de login. Se você estiver aguardando um e-mail de login ou outra notificação, pode demorar mais do que o normal para chegar. Identificamos o problema e estamos trabalhando ativamente nele.

IDENTIFIED about 1 year ago - at 04/14/2025 06:32AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 04/14/2025 06:29AM

Users who sign in by emailed magic links have been experiencing long waits to receive their sign-in link. We have identified the issue and it is being actively worked on.

---

Usuários que acessam por meio de links enviados por e-mail têm enfrentado longas esperas para receber o link de acesso. Identificamos o problema e estamos trabalhando ativamente para solucioná-lo.

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