Outage in Tactiq

Users could not login | Os usuários não conseguiram fazer login

Resolved Major
June 12, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are aware of an issue preventing customers from logging in and viewing past transcripts. We are currently investigating. Thank you for your patience. --- Estamos cientes de um problema que impede os clientes de fazer login e visualizar transcrições anteriores. Estamos investigando o problema. Agradecemos a sua paciência.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/12/2025 10:39PM

The incident has been resolved.

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O incidente foi resolvido.

MONITORING 5 months ago - at 06/12/2025 09:29PM

The underlying issue has been resolved. We continue to monitor the situation to ensure we provide a stable experience for all of our users.

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O problema subjacente foi resolvido. Continuamos monitorando a situação para garantir uma experiência estável para todos os nossos usuários.

IDENTIFIED 5 months ago - at 06/12/2025 09:03PM

The majority of login attempts for our users are successful, so if you experience an issue logging in please try again. We are continuing to work on a robust solution. Thank you for your patience.

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A maioria das tentativas de login dos nossos usuários são bem-sucedidas, portanto, se você tiver problemas para fazer login, tente novamente. Continuamos trabalhando em uma solução robusta. Agradecemos a sua paciência.

IDENTIFIED 5 months ago - at 06/12/2025 08:23PM

The issue has been identified and we are working with our technology partners on a solution.

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O problema foi identificado e estamos trabalhando com nossos parceiros de tecnologia em uma solução.

INVESTIGATING 5 months ago - at 06/12/2025 06:28PM

We are aware of an issue preventing customers from logging in and viewing past transcripts. We are currently investigating. Thank you for your patience.

---

Estamos cientes de um problema que impede os clientes de fazer login e visualizar transcrições anteriores. Estamos investigando o problema. Agradecemos a sua paciência.

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