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This incident has been resolved.
Please be advised that the Meta team has fixed the messaging service. At this moment the bot is already working normally.
We are currently investigating this issue.
The message failure is occurring in the META system, which continues to work to resolve it. As explained, there is no corrective action on our part, so we are monitoring the incident with our partner.
We still don't have a forecast for normalization by META, but as soon as we have news we will update you.
We are experiencing unexpected behavior on WhatsApp Channel
Impact:
WhatsApp may fail while sending messages
Update:
Messages sent by clients that use cloud API are experiencing this error. We are working with Meta team to reestablish the environment.
It's probably an issue that need to be fixed by Meta
We are experiencing unexpected behavior on WhatsApp Channel
Impact:
WhatsApp may fail while sending messages
Update:
Our technical team is already working on the case.
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