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This incident has been resolved.
After identifying that the infrastructure in which CSPS API requests (Internal APIs) travel was without flow, intervention was carried out in the environment (replicas were scaled to 20).
After testing, we identified that the APIs responded again.
The issue has been identified and a fix is being implemented.
We are currently experiencing low performance in Blip Desk and Builder.
Impact:
Slowness when using Blip Desk and processing commands within Builder.
Update:
Our support team is actively working on it.
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