Ação de exclusão no builder

Resumo do incidente:

We validate that the current scenario is occurring as a result of an update to one of our components responsible for applying the builder

Start time: ~08:45 am (GMT -3)
End time:~16:45 pm (GMT -3)

Impact for customers:


Actions performed:


We rolled back the application to a previous version due to the reported scenario. This action was necessary to ensure continuity of service
Current state:

At the moment, all of the construction company's resources are fully operational and within operational standards.

Next steps:

Given the normalization of the environment, we classified the incident as resolved and now we enter the root cause analysis stage.

This process will be conducted internally, as quickly as the situation requires, and will be published here on the status page as soon as possible.

If you have any questions or need additional clarification, we recommend that you contact your account CSM for support.

We validate that the current scenario is occurring as a result of an update to one of our components responsible for applying the builder.

Actions to be carried out:
A correction update will be made so that the scenario is normalized.

Next update:
In thirty minutes or when a new relevant fact is identified.

Incident summary:
We identified that the delete action within builder blocks is not working correctly

Start time: ~08:45 am (GMT -3)

Impact for customers:
The failure causes the absence of the option to delete certain content.

Next update:
Our support team is actively working on this.