Outage in Talis

Lean Library Workspace Word Add-in on Word for Mac v16.98

Resolved Major
June 12, 2025 - Started about 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We're currently investigating an issue with our Word add-in, which no longer works on Word for Mac v16.98. This is version specific, we advise not to update to this version for the time being, or to roll back to v16.97 if possible until we resolve the issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/18/2025 04:41PM

Microsoft has applied a fix for this issue from their side. If the issue still persists locally for users, reinstalling the Word app will resolve it.

IDENTIFIED about 2 months ago - at 06/16/2025 03:43PM

We've identified the issue, and it only affects users working with Word for Mac v16.98 in combination with MacOS v15.4 or earlier - updating to MacOS v15.5 will resolve the issue.

INVESTIGATING about 2 months ago - at 06/12/2025 06:09PM

We're currently investigating an issue with our Word add-in, which no longer works on Word for Mac v16.98. This is version specific, we advise not to update to this version for the time being, or to roll back to v16.97 if possible until we resolve the issue.

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