Outage in Talis

Lean Library Workspace Word Add-in on Word for Mac v16.98

Resolved Major

June 12, 2025 - Started 10 months ago - Lasted 6 days
Official incident page

Incident Report

We're currently investigating an issue with our Word add-in, which no longer works on Word for Mac v16.98. This is version specific, we advise not to update to this version for the time being, or to roll back to v16.97 if possible until we resolve the issue.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/18/2025 04:41PM

Microsoft has applied a fix for this issue from their side. If the issue still persists locally for users, reinstalling the Word app will resolve it.

IDENTIFIED 10 months ago - at 06/16/2025 03:43PM

We've identified the issue, and it only affects users working with Word for Mac v16.98 in combination with MacOS v15.4 or earlier - updating to MacOS v15.5 will resolve the issue.

INVESTIGATING 10 months ago - at 06/12/2025 06:09PM

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