Outage in Talk2m

Talk2M global issue

Resolved Major

January 26, 2026 - Started 21 days ago - Lasted 1 day

Incident Report

Talk2m is experiencing a degradation of service since 26 January 10.00 UTC Engineers are working on the resolution of the issue at the moment. More details will follow.Impacted services are: eCatcher, vpn, m2web, datamailbox

Components affected

Talk2m South America Talk2m Japan Talk2m India Talk2m China Talk2m Australia Talk2m South Africa Talk2m Southeast Asia

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Latest Updates ( sorted recent to last )

INVESTIGATING 21 days ago - at 01/26/2026 10:09AM

MONITORING 21 days ago - at 01/26/2026 10:53AM

We have identified the incident to a database cluster crash during a maintenance operation. We have applied mitigation procedures. Services went back online at 10:45 UTC but we are still actively monitoring the situation and bringing back cluster to full capacity.

Latest Talk2m outages

Connectivity issue on EU/85 VPN server - 12 days ago

Connectivity issue on US/76 VPN server - 18 days ago

VPN68 - Server is down - 2 months ago

Ongoing issue affecting Talk2m and Cosy+ connections - 3 months ago

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