Outage in Talkdesk

Live reporting Degraded performance in US region

Resolved Minor
August 19, 2024 - Started 2 months ago - Lasted 10 minutes
Official incident page

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Outage Details

We are experiencing degraded performance with several Widgets in Live reporting in the US deployment region. Inbound and Outbound calls are not affected. Mitigation measures are currently in progress. We will provide an update in 30 minutes or sooner.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/19/2024 03:52PM

This incident has been resolved.

MONITORING 2 months ago - at 08/19/2024 03:48PM

Mitigation measures were applied and we are seeing the system recover. We will provide an update in 30 minutes or sooner.

IDENTIFIED 2 months ago - at 08/19/2024 03:44PM

We are experiencing degraded performance with several Widgets in Live reporting in the US deployment region. Inbound and Outbound calls are not affected. Mitigation measures are currently in progress. We will provide an update in 30 minutes or sooner.

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