Outage in Talkdesk

Inbound and Outbound Degraded Performance

Resolved Minor
November 04, 2024 - Started about 2 months ago - Lasted 22 minutes
Official incident page

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Outage Details

We are observing voice degradation in the US region since 06:20 UTC causing Inbound and Outbound failures. This issue impacts a subset of Talkdesk customers. We will provide an update as soon as we have more details.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/04/2024 06:58PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/04/2024 06:53PM

At this point, the Inbound and Outbound performance issues have been resolved, and users should no longer be experiencing difficulties. We will continue to monitor the situation.

INVESTIGATING about 2 months ago - at 11/04/2024 06:39PM

We are observing voice degradation in the US region since 06:20 UTC causing Inbound and Outbound failures. This issue impacts a subset of Talkdesk customers. We will provide an update as soon as we have more details.

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