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Talkdesk is operational

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Current Talkdesk official ongoing incidents

No incidents reported in Talkdesk's status page

IsDown pulls data from Talkdesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Talkdesk issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Talkdesk problems

  • S

    Susana

    15 days ago

    Is down could not make phone calls

  • V

    Vince

    15 days ago

    Platform Intermittent connection issues and dropped calls.

  • S

    Stephanie

    28 days ago

    when I am on Available calls in the queue do not ring to me

  • K

    Kevin

    6 months ago

    features not working, like voicemail drop and keeps saying unexpected error occurring

  • D

    Don

    6 months ago

    We are receiving error messages when trying to manage Studio Flows and Conversations.

  • K

    Kelsey

    6 months ago

    Unable to access reporting, voicemails, or conversations. Several errors popping up

  • J

    Jay

    6 months ago

    Talkdesk is having connectivity issues with our team.

  • S

    Sam

    7 months ago

    Talkdesk and all related websites refusing to connect/sending no data

  • S

    Spencer

    7 months ago

    The "Live" section does not show any information and shows that there was an error while updating the dashboard.

  • Y

    Yustinus

    7 months ago

    Notif Could not load the card. There was a problem while trying to load this cards contents. Conversation details 7f8e82e062ae4b96b9c23f65ba4db250

  • J

    Jen

    8 months ago

    Hungup and now will not connect

  • J

    jay

    9 months ago

    keeps disconnecting calls for both of our offices

  • K

    Kory

    9 months ago

    Dashboard will not load for multiple users. Not showing personnel available

  • A

    Alexis

    9 months ago

    Dashboards not loading, agents calls cutting in and out

  • M

    Madison

    11 months ago

    The other party can’t hear me

  • M

    Marbrico

    12 months ago

    Cannot hear other end of calls

  • C

    Crystal

    12 months ago

    Can't hear anyone on the other line, even when calling back.

Talkdesk outage history

IsDown has tracked 128 incidents since started monitoring Talkdesk status in April 2020.

  • Apr 01 2025

    13 days ago · lasted about 1 hour

    The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible. More details

  • Apr 01 2025

    14 days ago · lasted 28 minutes

    We are observing degraded performance in Outbound calls in the US and EU regions. We will provide an update as soon as we have more details. More details

  • Mar 31 2025

    15 days ago · lasted about 5 hours

    We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details. More details

  • Apr 2020 ...
    IsDown started monitoring Talkdesk status

    We've tracked and collected 128 incidents since started monitoring Talkdesk status

Sign up and check all outage history

Monitoring 44 Talkdesk services and regions

8 incidents in 2025

Talkdesk outages in the last 30 days

Number of Incidents

6 issues

Last incident

14 days ago

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Frequently Asked Questions

Is Talkdesk down today?

Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Talkdesk status?

Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Talkdesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Talkdesk slow today?

Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.

How are Talkdesk outages detected?

IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Talkdesk outage?

Talkdesk last outage was on April 01, 2025 with the title "Inbound and Outbound PCI calls degraded performance"

Talkdesk not working for you? How do I know if Talkdesk is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Talkdesk status and outages?

Why use IsDown to monitor Talkdesk instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Talkdesk status changes?

IsDown offers an easy way to monitor Talkdesk with maximum flexibility

Major Outages Notifications

IsDown monitors Talkdesk for major outages. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. When Talkdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Talkdesk status page for minor outages. A minor outage is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Talkdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Talkdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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