Live Talkdesk status. See if Talkdesk is down, view recent outages, and get real-time alerts when problems start.
Talkdesk is operational
IsDown pulls data from Talkdesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 131 incidents since started monitoring Talkdesk status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 days ago · lasted about 5 hours
We are experiencing degraded performance with several Widgets in Live reporting in the EU deployment region. Inbound and Outbound calls are not affected. Mitigation measures are currently in progress. We will provide an update in 30 minutes or soo...
11 days ago · lasted about 9 hours
We are observing Call degradation for Inbound and Outbound calls in the LATAM region, specifically for Brazilian numbers since 17:15 UTC. US or EU numbers are not impacted. We are working with our Carrier Partner to resolve this issue on their end...
about 1 month ago · lasted about 2 hours
We are observing degraded performance with Webchat and SMS in US and EU regions since 20:18 UTC, causing errors for users. We will provide an update as soon as we have more details.
We've tracked and collected 131 incidents since started monitoring Talkdesk status
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tammy
can not text can not send texts or get them
Susana
Is down could not make phone calls
Vince
Intermittent connection issues and dropped calls.
Stephanie
when I am on Available calls in the queue do not ring to me
Kevin
features not working, like voicemail drop and keeps saying unexpected error occurring
Don
We are receiving error messages when trying to manage Studio Flows and Conversations.
Kelsey
Unable to access reporting, voicemails, or conversations. Several errors popping up
Jay
Talkdesk is having connectivity issues with our team.
Sam
Talkdesk and all related websites refusing to connect/sending no data
Spencer
The "Live" section does not show any information and shows that there was an error while updating the dashboard.
Yustinus
Notif Could not load the card. There was a problem while trying to load this cards contents. Conversation details 7f8e82e062ae4b96b9c23f65ba4db250
Jen
Hungup and now will not connect
jay
keeps disconnecting calls for both of our offices
Kory
Dashboard will not load for multiple users. Not showing personnel available
Alexis
Dashboards not loading, agents calls cutting in and out
Madison
The other party can’t hear me
Marbrico
Cannot hear other end of calls
Crystal
Can't hear anyone on the other line, even when calling back.
All Third-Party Status Pages in One Dashboard
Services commonly monitored together with Talkdesk
Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Talkdesk last outage was on May 23, 2025 with the title "Live reporting Degraded performance in the EU region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Talkdesk with maximum flexibility
IsDown monitors Talkdesk for major outages. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. When Talkdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Talkdesk status page for minor outages. A minor outage is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Talkdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Talkdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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