Talkdesk status updated
Talkdesk is working normally
This chart shows the number of user-reported issues for Talkdesk service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Talkdesk is down. The map shows recent Talkdesk outages from around the world.
Talkdesk Outage MapIn the last 90 days, Talkdesk had 1 incident with a median duration of 2 hours 6 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Talkdesk status history below. IsDown detects when Talkdesk is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are receiving reports of inbound and outbound calls not receiving audio in our EU Region. We a...
|
Nov 26, 2025 at 07:46 AM UTC
|
about 2 hours |
|
We are investigating reports of error 500 when loading Conversation App. We will be updating this...
|
Oct 20, 2025 at 07:19 AM UTC
|
about 17 hours |
|
We have a new reoccurrence of an issue with our Messaging provider. Our team is applying mitigati...
|
Oct 19, 2025 at 01:40 AM UTC
|
about 2 hours |
|
We are working on mitigation measures to try and solve this issue.
|
Oct 19, 2025 at 12:40 AM UTC
|
34 minutes |
|
Our team is investigation this issue and we are applying mitigation measures.
|
Oct 19, 2025 at 12:35 AM UTC
|
7 minutes |
|
We are investigating reports of failures in our Historical Reporting our team is currently invest...
|
Oct 07, 2025 at 08:02 PM UTC
|
21 minutes |
|
We are currently investigating a failures on Copilot summarisation for a subset of accounts this....
|
Sep 10, 2025 at 05:09 PM UTC
|
about 1 hour |
|
We are observing degraded performance with Outbound and Inbound calls in the US region. We will p...
|
Sep 05, 2025 at 07:10 PM UTC
|
about 3 hours |
|
We are seeing increased lag on Live and Integrations. We are currently investigating, we will upd...
|
Sep 04, 2025 at 04:41 PM UTC
|
about 3 hours |
|
We are seeing increased lag on Live and Integrations, with delays of up to 30 seconds. We are cur...
|
Sep 03, 2025 at 04:21 PM UTC
|
about 2 hours |
Check if any Talkdesk component is down. View the current status of 7 services and regions.
| Component | Status | Details |
|---|---|---|
| Apps status | OK | View details |
| Integrations status | OK | View details |
| Omnichannel status | OK | View details |
| Platform status | OK | View details |
| Reporting & Analytics status | OK | View details |
| SMS status | OK | View details |
| Voice status | OK | View details |
IsDown has monitored Talkdesk continuously since April 2020, tracking this VoIP & Communication for 6 years. Over that time, we've documented 154 outages and incidents, averaging 2.3 per month. When Talkdesk goes down, incidents typically resolve within 125 minutes based on historical data.
We monitor Talkdesk's official status page across 44 components organized into 7 groups. IsDown interprets Talkdesk statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When Talkdesk is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Talkdesk status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Talkdesk's status page every few minutes, across all 44 components. We combine official status data with user reports to detect when Talkdesk is down, often before the vendor announces it.
When Talkdesk status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Talkdesk official status page for major/minor outages or downtimes. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. A minor incident is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Talkdesk outage, we send you an alert and update your dashboard and status page.
Talkdesk and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Talkdesk status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Talkdesk is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor Talkdesk health alongside all your other vendors in a single view.
Get notified when Talkdesk is down. Filter by severity to skip noise.
Route Talkdesk outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share Talkdesk service status with your team or customers on a branded page.
Looking for Talkdesk outage alerts like Downdetector? IsDown monitors Talkdesk's official status page for verified incident data, not just user reports. Know exactly when Talkdesk is down, which components are affected, and when service health is restored. Here's why official Talkdesk status monitoring beats crowdsourced detection:
| Features |
|
Downdetector |
|---|---|---|
| Official Talkdesk status page monitoring. Know when Talkdesk is down with real time incident details. | ||
| Monitor 5,420+ services including Talkdesk in a single dashboard. | ||
| Instant Talkdesk outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Talkdesk official status plus user reports for early outage detection. | ||
| Maintenance feed for Talkdesk | ||
| Granular alerts filtering by Talkdesk components and regions. |
14-day free trial • No credit card required
Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Talkdesk last outage was on November 26, 2025 with the title "Transient failures on Inbound and Outbound in EU Region"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Talkdesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Talkdesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
14-day free trial · No credit card required · No code required