Talkdesk is operational
Updated
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IsDown pulls data from Talkdesk's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Susana
15 days agoIs down could not make phone calls
Vince
15 days agoPlatform Intermittent connection issues and dropped calls.
Stephanie
28 days agowhen I am on Available calls in the queue do not ring to me
Kevin
6 months agofeatures not working, like voicemail drop and keeps saying unexpected error occurring
Don
6 months agoWe are receiving error messages when trying to manage Studio Flows and Conversations.
Kelsey
6 months agoUnable to access reporting, voicemails, or conversations. Several errors popping up
Jay
6 months agoTalkdesk is having connectivity issues with our team.
Sam
7 months agoTalkdesk and all related websites refusing to connect/sending no data
Spencer
7 months agoThe "Live" section does not show any information and shows that there was an error while updating the dashboard.
Yustinus
7 months agoNotif Could not load the card. There was a problem while trying to load this cards contents. Conversation details 7f8e82e062ae4b96b9c23f65ba4db250
Jen
8 months agoHungup and now will not connect
jay
9 months agokeeps disconnecting calls for both of our offices
Kory
9 months agoDashboard will not load for multiple users. Not showing personnel available
Alexis
9 months agoDashboards not loading, agents calls cutting in and out
Madison
11 months agoThe other party can’t hear me
Marbrico
12 months agoCannot hear other end of calls
Crystal
12 months agoCan't hear anyone on the other line, even when calling back.
IsDown has tracked 128 incidents since started monitoring Talkdesk status in April 2020.
13 days ago · lasted about 1 hour
The Talkdesk voice service provider has been engaged in the incident resolution. Mitigation measures are in progress. We will provide an update as soon as possible. More details
14 days ago · lasted 28 minutes
We are observing degraded performance in Outbound calls in the US and EU regions. We will provide an update as soon as we have more details. More details
15 days ago · lasted about 5 hours
We are observing a subset of inbound calls not connecting/dropping in the US region. We will provide an update as soon as we have more details. More details
We've tracked and collected 128 incidents since started monitoring Talkdesk status
Monitoring 44 Talkdesk services and regions
8 incidents in 2025
Number of Incidents
6 issues
Last incident
14 days ago
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Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Talkdesk last outage was on April 01, 2025 with the title "Inbound and Outbound PCI calls degraded performance"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Talkdesk with maximum flexibility
IsDown monitors Talkdesk for major outages. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. When Talkdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Talkdesk status page for minor outages. A minor outage is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Talkdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Talkdesk and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
I definitely recommend IsDown.”
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