Talkdesk Status. Is Talkdesk Down?

Check if Talkdesk is down, recent outages, user-reported issues, and outages map.

Is Talkdesk down right now? What's the current status?

Talkdesk is working normally

Having problems with Talkdesk?

 

Talkdesk service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Talkdesk status data.

Recent Talkdesk Outages and Downtime History

IsDown has tracked 149 incidents since started monitoring Talkdesk status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Oct 07, 2025
08:02 PM UTC
Minor Explore reports degraded performance in all regions 21 minutes
Sep 10, 2025
05:09 PM UTC
Minor Talkdesk Copilot intermittently not generating summarisation in US Region about 1 hour
Sep 05, 2025
07:10 PM UTC
Minor Outbound and Inbound call failures in US region about 3 hours
Sep 04, 2025
04:41 PM UTC
Minor Live dashboard and Integrations degraded performance in US region about 3 hours
Sep 03, 2025
04:21 PM UTC
Minor Live dashboard and Integrations degraded performance in US region about 2 hours
Sep 02, 2025
03:08 PM UTC
Minor Live dashboard degraded performance in US region about 8 hours
Aug 21, 2025
06:13 PM UTC
Minor Explore reports degraded performance 28 minutes
Aug 19, 2025
03:11 PM UTC
Minor Copilot Summaries and Transcripts Not Generating Intermittently about 1 hour
Aug 11, 2025
10:40 PM UTC
Minor Outbound and Inbound degraded performance for xConnect services 7 minutes
Aug 06, 2025
04:32 PM UTC
Minor Degradation over our Xconnect service 19 minutes
Sign up to check more outage history

Talkdesk problems reported by users

  • can not text can not send texts or get them

  • Is down could not make phone calls

  • Platform

    Intermittent connection issues and dropped calls.

  • when I am on Available calls in the queue do not ring to me

  • features not working, like voicemail drop and keeps saying unexpected error occurring

  • We are receiving error messages when trying to manage Studio Flows and Conversations.

  • Unable to access reporting, voicemails, or conversations. Several errors popping up

  • Talkdesk is having connectivity issues with our team.

  • Talkdesk and all related websites refusing to connect/sending no data

  • The "Live" section does not show any information and shows that there was an error while updating the dashboard.

  • Notif Could not load the card. There was a problem while trying to load this cards contents. Conversation details 7f8e82e062ae4b96b9c23f65ba4db250

  • Hungup and now will not connect

  • keeps disconnecting calls for both of our offices

  • Dashboard will not load for multiple users. Not showing personnel available

  • Dashboards not loading, agents calls cutting in and out

  • The other party can’t hear me

  • Cannot hear other end of calls

  • Can't hear anyone on the other line, even when calling back.

Talkdesk status page - All services & components

Component Status
Voice OK
Apps OK
Platform OK
Reporting & Analytics OK
Integrations OK
Omnichannel OK
SMS OK

Cloud-based contact center solution that offers features like SIP, call routing, voicemail, call recording, and PSTN connectivity for inbound and outbound calls.

Monitoring Talkdesk since April 2020

Tracking 44 Talkdesk services and regions

29 incidents in 2025

Talkdesk outages in the last 28 days

September 2025 - October 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
No Outages
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
1 outage
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
Oct 10, 2025
No Outages
11

Number of Incidents

2 issues

Last incident

3 days ago

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Frequently Asked Questions

Is Talkdesk down today?

Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Talkdesk status?

Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Talkdesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Talkdesk down today or just slow?

Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.

How are Talkdesk outages detected?

IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Talkdesk having an outage right now?

Talkdesk last outage was on October 07, 2025 with the title "Explore reports degraded performance in all regions"

Talkdesk down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Talkdesk is down?

Why use IsDown to monitor Talkdesk instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Talkdesk?

IsDown and DownDetector help users determine if Talkdesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Talkdesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Talkdesk status changes?

IsDown offers an easy way to monitor Talkdesk with maximum flexibility

Major Outages Notifications

IsDown monitors Talkdesk for major outages. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. When Talkdesk marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Talkdesk status page for minor outages. A minor outage is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Talkdesk status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Talkdesk and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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