Is Talkdesk Down? Check current status

Check if Talkdesk is down, official outages, user-reported issues, and outages map.

Current Talkdesk status

Talkdesk is working normally

Updated from Talkdesk official status page

Talkdesk not working for you?

Talkdesk service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Talkdesk Outage Map

View Talkdesk Reports Map

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Talkdesk recent outages and downtime history

IsDown has tracked 153 incidents since started monitoring Talkdesk status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Talkdesk outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
09:19 AM CEST
Minor
Impact on Inbound and Outbound on US and Canada Region
We are investigating reports of error 500 when loading Conversation App. We will be updating this...
about 17 hours
Oct 19, 2025
03:40 AM CEST
Minor
Conversations UI might not update to reflect call status in US Region
We have a new reoccurrence of an issue with our Messaging provider. Our team is applying mitigati...
about 2 hours
Oct 19, 2025
02:40 AM CEST
Minor
Conversations UI might not update to reflect call status in US Region
We are working on mitigation measures to try and solve this issue.
34 minutes
Oct 19, 2025
02:35 AM CEST
Minor
Conversations UI might not update to reflect call status in US Region
Our team is investigation this issue and we are applying mitigation measures.
7 minutes
Oct 07, 2025
10:02 PM CEST
Minor
Explore reports degraded performance in all regions
We are investigating reports of failures in our Historical Reporting our team is currently invest...
21 minutes
Sep 10, 2025
07:09 PM CEST
Minor
Talkdesk Copilot intermittently not generating summarisation in US Region
We are currently investigating a failures on Copilot summarisation for a subset of accounts this....
about 1 hour
Sep 05, 2025
09:10 PM CEST
Minor
Outbound and Inbound call failures in US region
We are observing degraded performance with Outbound and Inbound calls in the US region. We will p...
about 3 hours
Sep 04, 2025
06:41 PM CEST
Minor
Live dashboard and Integrations degraded performance in US region
We are seeing increased lag on Live and Integrations. We are currently investigating, we will upd...
about 3 hours
Sep 03, 2025
06:21 PM CEST
Minor
Live dashboard and Integrations degraded performance in US region
We are seeing increased lag on Live and Integrations, with delays of up to 30 seconds. We are cur...
about 2 hours
Sep 02, 2025
05:08 PM CEST
Minor
Live dashboard degraded performance in US region
We are currently investigating reports of delays on updating widgets on Talkdesk Live Dashboard i...
about 8 hours
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Looking to track Talkdesk outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Talkdesk status

See what users are saying about Talkdesk issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • tammy - can not text can not send texts or get them .

  • Susana - Is down could not make phone calls.

  • Vince - Intermittent connection issues and dropped calls..

    Platform

  • Stephanie - when I am on Available calls in the queue do not ring to me.

  • Kevin - features not working, like voicemail drop and keeps saying unexpected error occurring.

  • Don - We are receiving error messages when trying to manage Studio Flows and Conversations..

  • Kelsey - Unable to access reporting, voicemails, or conversations. Several errors popping up.

  • Jay - Talkdesk is having connectivity issues with our team..

  • Sam - Talkdesk and all related websites refusing to connect/sending no data.

  • Spencer - The "Live" section does not show any information and shows that there was an error while updating the dashboard. .

  • Yustinus - Notif Could not load the card. There was a problem while trying to load this cards contents. Conversation details 7f8e82e062ae4b96b9c23f65ba4db250.

  • Jen - Hungup and now will not connect.

  • jay - keeps disconnecting calls for both of our offices .

  • Kory - Dashboard will not load for multiple users. Not showing personnel available.

  • Alexis - Dashboards not loading, agents calls cutting in and out .

  • Madison - The other party can’t hear me .

  • Marbrico - Cannot hear other end of calls.

  • Crystal - Can't hear anyone on the other line, even when calling back. .

Users who monitor Talkdesk status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with Talkdesk. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Slack

Slack

OK
AWS

AWS

OK
Zendesk

Zendesk

OK
Google Workspace

Google Workspace

OK
Microsoft 365

Microsoft 365

OK
HubSpot

HubSpot

OK
Zoom

Zoom

MAINTENANCE
Adobe

Adobe

OK
Salesforce

Salesforce

MINOR
Genesys Cloud

Genesys Cloud

OK
Cloudflare

Cloudflare

MINOR
Google Cloud

Google Cloud

OK
Facebook

Facebook

OK
Microsoft Azure

Microsoft Azure

OK
X

X

OK
View all services Start Monitoring Your Dependencies
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4522+ third-party services available to monitor

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Cloud-based contact center solution that offers features like SIP, call routing, voicemail, call recording, and PSTN connectivity for inbound and outbound calls.

Monitoring Talkdesk since April 2020

Tracking 44 Talkdesk services and regions

Need help? Try here:
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Check their status page.

33 incidents in 2025

How to monitor the status of Talkdesk and all your dependencies?

IsDown is a status page aggregator that monitors if Talkdesk and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Talkdesk, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Talkdesk?

IsDown monitors Talkdesk health in almost real-time

Every few minutes we go to the status page of Talkdesk (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Talkdesk's 44 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Talkdesk, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Talkdesk and other services.

One status page to monitor all your external dependencies

What you get when monitoring Talkdesk with IsDown

Track Talkdesk incidents and downtimes by severity

IsDown checks Talkdesk official status page for major/minor outages or downtimes. A major outage is when Talkdesk experiences a critical issue that severely affects one or more services/regions. A minor incident is when Talkdesk experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Talkdesk outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Talkdesk

Talkdesk and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Talkdesk outages and downtimes

IsDown collects all information from the outages published in Talkdesk status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Talkdesk maintenance events

Talkdesk publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Talkdesk outages that impact your business

IsDown monitors Talkdesk and all their 44 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Talkdesk but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Talkdesk and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Talkdesk and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Talkdesk or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Talkdesk and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Talkdesk or other services

Send outage information from Talkdesk and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Talkdesk and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Talkdesk and other services to your tools

Share Talkdesk status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Talkdesk down?'

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Share Talkdesk status in your status page

Talkdesk Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Talkdesk outages, IsDown monitors Talkdesk's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Talkdesk status page monitoring with real-time incident details.
Monitor 4,522+ services including Talkdesk in a single dashboard.
Instant Talkdesk outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Talkdesk official status and user-reported issues.
Maintenance feed for Talkdesk
Granular alerts filtering by Talkdesk components and regions.
Start Monitoring Talkdesk with IsDown

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Frequently Asked Questions

Is Talkdesk down today?

Talkdesk isn't down. You can check Talkdesk status and incident details on the top of the page. IsDown continuously monitors Talkdesk official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Talkdesk status?

Talkdesk is currently operational. You can check Talkdesk status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Talkdesk outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Talkdesk down today or just slow?

Currently there's no report of Talkdesk being slow. Check on the top of the page if there are any reported problems by other users.

How are Talkdesk outages detected?

IsDown monitors the Talkdesk official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Talkdesk having an outage right now?

Talkdesk last outage was on October 20, 2025 with the title "Impact on Inbound and Outbound on US and Canada Region"

How to check if Talkdesk is down?

Why use IsDown to monitor Talkdesk instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Talkdesk and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Talkdesk?

IsDown and DownDetector help users determine if Talkdesk is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Talkdesk's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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