Outage in Talkdesk
Outbound calls degraded performance for UK phone numbers
Resolved Minor
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Outage Details
Outbound calls are intermittently failing, this behaviour is only affecting calling UK phone numbers. Our carrier partners have confirmed that it is a UK local issue. We will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/25/2025 10:44PM
This incident has been resolved.
MONITORING
8 days ago - at 07/25/2025 09:01PM
We are observing recovery from call failures affecting a subset of phone numbers in the United Kingdom. We will continue to monitor the situation to ensure full service recovery. We will provide an update as soon as possible.
IDENTIFIED
8 days ago - at 07/25/2025 07:50PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
8 days ago - at 07/25/2025 06:58PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
8 days ago - at 07/25/2025 05:14PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 days ago - at 07/25/2025 04:10PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 days ago - at 07/25/2025 02:04PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 days ago - at 07/25/2025 12:15PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 days ago - at 07/25/2025 10:50AM
Outbound calls are intermittently failing, this behaviour is only affecting calling UK phone numbers. Our carrier partners have confirmed that it is a UK local issue. We will provide an update as soon as possible.
Latest Talkdesk outages
Outbound calls degraded performance for UK phone numbers - 10 days ago
Login Degraded Performance - 24 days ago
Call Performance Degradation - about 2 months ago
Performance degradation in US region - about 2 months ago
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