Outage in Talkdesk
Outbound calls degraded performance for UK phone numbers
Resolved MinorIncident Report
Outbound calls are intermittently failing, this behaviour is only affecting calling UK phone numbers. Our carrier partners have confirmed that it is a UK local issue. We will provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/25/2025 10:44PM
This incident has been resolved.
MONITORING
9 months ago - at 07/25/2025 09:01PM
We are observing recovery from call failures affecting a subset of phone numbers in the United Kingdom. We will continue to monitor the situation to ensure full service recovery. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/25/2025 07:50PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 06:58PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 05:14PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 04:10PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 02:04PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 12:15PM
Our carrier partners are still working with the local carrier for mitigation measures for the outbound failures to a subset of numbers in the United Kingdom. We will update as soon as we receive more information.
IDENTIFIED
9 months ago - at 07/25/2025 10:50AM
Outbound calls are intermittently failing, this behaviour is only affecting calling UK phone numbers. Our carrier partners have confirmed that it is a UK local issue. We will provide an update as soon as possible.
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