Outage in Talkdesk

Transient API failures with our CPaaS Provider in our US Region

Resolved Minor

March 05, 2026 - Started 7 days ago - Lasted 19 minutes
Official incident page

Incident Report

Summary AI Generated

Talkdesk experienced transient API failures with their CPaaS provider in the US region that had the potential to impact call operations. The incident lasted 19 minutes with no actual impact reported on call functionality. The error rate returned to normal levels and the situation was resolved through monitoring.

We are currently monitoring transient API failures with our CPaaS provider which might cause impact on call operations. Team is monitoring this situation currently there is no impact.

Need to monitor Talkdesk outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

MONITORING 7 days ago - at 03/05/2026 05:53PM

The error rate is back to nominal and currently there is no impact on call operations. We will keep monitoring this situation and keep this page up to date.

MONITORING 7 days ago - at 03/05/2026 05:46PM

We are currently monitoring transient API failures with our CPaaS provider which might cause impact on call operations. Team is monitoring this situation currently there is no impact.

Latest Talkdesk outages

Transient impact over Inbound and Outbound Calls - about 1 month ago

Impact on Outbound calls in our US Region - about 2 months ago

Transient failures on Inbound and Outbound in EU Region - 4 months ago

Impact on Inbound and Outbound on US and Canada Region - 5 months ago

Conversations UI might not update to reflect call status in US Region - 5 months ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook