Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in Talkdesk

Transient impact over Inbound and Outbound Calls

Resolved Major
February 10, 2026 - Started 4 days ago - Lasted 43 minutes
Official incident page

Incident Report

We are observing degradation to Inbound and Outbound call functionality in US and EU region causing errors or impact on audio for a subset of calls, there is not widespread impact at the moment and our team is already applying mitigation measures. We will update this post shortly.

Need to monitor Talkdesk outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 02/10/2026 07:55PM

Our mitigation measures have been successful and we are seeing recovery in all our regions. We will keep monitoring the situation.

IDENTIFIED 4 days ago - at 02/10/2026 07:36PM

Mitigation measures are successful in our EU Region, recovery is still on going in our US region however failures are transient at this point. We will update as soon as our US region is fully recovered.

IDENTIFIED 4 days ago - at 02/10/2026 07:30PM

Mitigation measures are being deployed on both sites and we are seeing recovery from these measures however transient issues might still occur we will keep this post up to date until full resolution.

INVESTIGATING 4 days ago - at 02/10/2026 07:14PM

We are observing degradation to Inbound and Outbound call functionality in US and EU region causing errors or impact on audio for a subset of calls, there is not widespread impact at the moment and our team is already applying mitigation measures. We will update this post shortly.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook