Outage in Talkdesk
Transient impact over Inbound and Outbound Calls
Resolved MajorIncident Report
We are observing degradation to Inbound and Outbound call functionality in US and EU region causing errors or impact on audio for a subset of calls, there is not widespread impact at the moment and our team is already applying mitigation measures. We will update this post shortly.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/10/2026 07:55PM
Our mitigation measures have been successful and we are seeing recovery in all our regions. We will keep monitoring the situation.
IDENTIFIED
3 months ago - at 02/10/2026 07:36PM
Mitigation measures are successful in our EU Region, recovery is still on going in our US region however failures are transient at this point. We will update as soon as our US region is fully recovered.
IDENTIFIED
3 months ago - at 02/10/2026 07:30PM
Mitigation measures are being deployed on both sites and we are seeing recovery from these measures however transient issues might still occur we will keep this post up to date until full resolution.
INVESTIGATING
3 months ago - at 02/10/2026 07:14PM
We are observing degradation to Inbound and Outbound call functionality in US and EU region causing errors or impact on audio for a subset of calls, there is not widespread impact at the moment and our team is already applying mitigation measures. We will update this post shortly.
Latest Talkdesk outages
Transient API failures with our CPaaS Provider in our US Region - about 2 months ago
Impact on Outbound calls in our US Region - 3 months ago
Transient failures on Inbound and Outbound in EU Region - 5 months ago
Impact on Inbound and Outbound on US and Canada Region - 6 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
