Outage in Talkdesk
Conversations UI might not update to reflect call status in US Region
Resolved MinorIncident Report
We have a new reoccurrence of an issue with our Messaging provider. Our team is applying mitigation measures.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/19/2025 03:26AM
Mitigation measures have improved the experience. f you are currently facing an issue, refreshing Talkdesk Workspace should mitigate the behaviour.
MONITORING
5 days ago - at 10/19/2025 02:54AM
We are still working with our partner to ensure this transient issues are resolved. If you are currently facing an issue, refreshing Talkdesk Workspace should mitigate the behaviour.
MONITORING
5 days ago - at 10/19/2025 02:27AM
We are seeing improvements on status coherence for Talkdesk Agents. We are monitoring this sistuation and will keep this page up to date.
IDENTIFIED
5 days ago - at 10/19/2025 02:05AM
We are still seeing transient failures on updating agent call status.
IDENTIFIED
5 days ago - at 10/19/2025 01:40AM
We have a new reoccurrence of an issue with our Messaging provider. Our team is applying mitigation measures.
Latest Talkdesk outages
Explore reports degraded performance in all regions - 16 days ago
Talkdesk Copilot intermittently not generating summarisation in US Region - about 1 month ago
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