Outage in Talkdesk
Outbound calls degraded performance for UK phone numbers
Resolved MinorIncident Report
Outbound calls are intermittently failing, this behavior is only affecting UK phone numbers. We are currently investigating the issue with our Carrier partners. We have confirmed that it is a UK local issue. We will provide an update as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/25/2025 12:12AM
This incident has been resolved.
MONITORING
9 months ago - at 07/24/2025 11:43PM
We are still observing recovery on Call Failures to A Subset Of Phone Numbers in the EU region. We will continue to monitor to ensure full service recovery. We will provide an update as soon as possible
MONITORING
9 months ago - at 07/24/2025 10:13PM
We are observing recovery on Call Failures to A Subset Of Phone Numbers in the EU region. We will continue to monitor to ensure full service recovery. We will provide an update as soon as possible
IDENTIFIED
9 months ago - at 07/24/2025 09:11PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 07:58PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 06:57PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 05:57PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 04:57PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 03:18PM
We are continuing to observe Call Failures to A Subset Of Phone numbers in the UK region. We are currently working with our carrier partner to resolve the issue. We will provide an update as soon as possible.
IDENTIFIED
9 months ago - at 07/24/2025 02:26PM
Outbound calls are intermittently failing, this behavior is only affecting UK phone numbers. We are currently investigating the issue with our Carrier partners. We have confirmed that it is a UK local issue. We will provide an update as soon as possible.
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Impact on Outbound calls in our US Region - 3 months ago
Transient failures on Inbound and Outbound in EU Region - 5 months ago
Impact on Inbound and Outbound on US and Canada Region - 6 months ago
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