Outage in Talkdesk

Inbound and Outbound Degraded performance

Resolved Minor
October 30, 2024 - Started about 2 months ago - Lasted 12 minutes
Official incident page

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Outage Details

We are observing voice degradation in the US region causing Inbound and Outbound failures. This issue impacts a subset of Talkdesk customers. We will provide an update as soon as we have more details.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 05:08PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/30/2024 05:00PM

At this point, the issue has been fixed and customers should no longer be experiencing difficulties. We will continue to monitor the situation.

INVESTIGATING about 2 months ago - at 10/30/2024 04:56PM

We are observing voice degradation in the US region causing Inbound and Outbound failures. This issue impacts a subset of Talkdesk customers. We will provide an update as soon as we have more details.

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