Incident Report
**Investigating**
We are currently investigating an issue affecting OCR processing.
Some customers may experience service unavailability, or slower OCR response times.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
We will provide the next update within 60 minutes, or sooner if additional information becomes available.
Thank you for your patience and understanding.
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Latest Updates ( sorted recent to last )
UPDATE
2 days ago - at 05/29/2026 05:06PM
**Resolved**
The issue affecting OCR processing has been resolved.
Service has returned to normal operating levels, and we will continue monitoring the system to ensure ongoing stability.
Any expense images or receipts that were impacted should now process automatically if they have not already completed processing.
We apologize for the inconvenience and appreciate your patience while we worked to resolve this issue.
UPDATE
2 days ago - at 05/29/2026 04:20PM
**Investigating**
We are currently investigating an issue affecting OCR processing.
Some customers may experience service unavailability, or slower OCR response times.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
We will provide the next update within 60 minutes, or sooner if additional information becomes available.
Thank you for your patience and understanding.
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