Outage in Tango Card

Incident preventing redemption of some rewards.

Resolved Minor
April 07, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are actively investigating an incident which prevents recipients from redeeming rewards for a small number of products.
Components affected
Tango Card Item
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/08/2023 12:59AM

This incident has been resolved.

MONITORING over 1 year ago - at 04/08/2023 12:11AM

We have fixed the affected items, and will continue to monitor and carry out corrective actions to prevent later recurrence.

IDENTIFIED over 1 year ago - at 04/07/2023 11:11PM

We are working on corrective actions to make the affected Reward Link products redeemable.

INVESTIGATING over 1 year ago - at 04/07/2023 10:21PM

We are actively investigating an incident which prevents recipients from redeeming rewards for a small number of products.

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