Outage in Tango Card

Elevated error rate for limited number of LPE reward activations

Resolved Minor
August 22, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an elevated error rate for a limited number of LPE reward activations.
Components affected
Tango Card Item
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/22/2023 08:13PM

The change has been rolled back and reward activations should be successful moving forward.

MONITORING over 1 year ago - at 08/22/2023 07:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/22/2023 07:19PM

We've identified the issue and are working on rolling back the change that is causing the elevated error rate. We will monitor and ensure that this fixes the issue.

INVESTIGATING over 1 year ago - at 08/22/2023 06:58PM

We are currently investigating an elevated error rate for a limited number of LPE reward activations.

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