Outage in Tango Card
Elevated error rate for limited number of LPE reward activations
Resolved MinorIncident Report
We are currently investigating an elevated error rate for a limited number of LPE reward activations.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/22/2023 08:13PM
The change has been rolled back and reward activations should be successful moving forward.
MONITORING
over 2 years ago - at 08/22/2023 07:37PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 08/22/2023 07:19PM
We've identified the issue and are working on rolling back the change that is causing the elevated error rate. We will monitor and ensure that this fixes the issue.
INVESTIGATING
over 2 years ago - at 08/22/2023 06:58PM
We are currently investigating an elevated error rate for a limited number of LPE reward activations.
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