Outage in Tango Card

Reported issues with saml SSO and Bulk orders

Resolved Minor
July 30, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Tango engineering teams are investigating reported issues with Bulk Orders and saml SSO login. A fix has been applied and we are requesting customer retry.
Components affected
Tango Card website Tango Card Rewards Genius - Production Tango Card Item Tango Card Reward Link - Production

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/31/2024 01:02AM

This incident has been resolved.

MONITORING over 1 year ago - at 07/30/2024 09:58PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 07/30/2024 09:02PM

Tango engineering teams are investigating reported issues with Bulk Orders and saml SSO login.
A fix has been applied and we are requesting customer retry.

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