Outage in Tango Card

ACH funding via Tango Portal

Resolved Major
September 07, 2024 - Started 4 months ago - Lasted 3 days
Official incident page

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Outage Details

Customers cannot add funds to their account via ACH in Tango Portal. We are investigating this issue and do not currently have an ETA for resolution.
Components affected
Tango Card Rewards Genius - Production
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/09/2024 06:17PM

This issue has been resolved.

INVESTIGATING 4 months ago - at 09/07/2024 05:25AM

Customers cannot add funds to their account via ACH in Tango Portal.

We are investigating this issue and do not currently have an ETA for resolution.

Until it is resolved, customers who wish to fund their account can use a credit card or contact funding@tangocard.com for assistance.

Funding via credit card is working properly. However, customers may need to refresh their browser tab to confirm that the credit card transaction has completed successfully.

INVESTIGATING 4 months ago - at 09/07/2024 01:10AM

Customers cannot add funds to their account via ACH in Tango Portal.

We are investigating this issue and do not currently have an ETA for resolution.

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