Outage in Tango Card

Supplier infrastructure issue identified resulting in slow orders, failed orders

Resolved Major
March 17, 2025 - Started about 1 month ago - Lasted 23 minutes
Official incident page

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Outage Details

Some orders placed through Tango's API and Tango portal are flowing through slower than usual and some are timing out resulting in order failures.
Components affected
Tango Card RaaS API v2 - Production Tango Card Rewards Genius - Production
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 03/17/2025 05:10PM

We are continuing to investigate this issue.

INVESTIGATING about 1 month ago - at 03/17/2025 05:10PM

Some orders placed through Tango's API and Tango portal are flowing through slower than usual and some are timing out resulting in order failures.

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