Outage in Tango Card

User access level not displaying correctly

Resolved Minor
May 14, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

Tango portal is currently displaying user Access Level incorrectly. In Team Settings, a user’s Access Level is displayed as “Organization Access” even if they have access to only selected groups or accounts. This is a display issue only. Access Level has not been changed or impacted for any users. We are working on a resolution and anticipate releasing it later today.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/14/2025 07:45PM

This issue has been resolved.

IDENTIFIED 5 months ago - at 05/14/2025 06:34PM

Tango portal is currently displaying user Access Level incorrectly. In Team Settings, a user’s Access Level is displayed as “Organization Access” even if they have access to only selected groups or accounts.

This is a display issue only. Access Level has not been changed or impacted for any users. We are working on a resolution and anticipate releasing it later today.

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