Outage in Tango Card
Multiple orders being deferred
Resolved MinorIncident Report
We are currently investigating an issue where multiple orders are being set to a deferred status.
Components affected
Tango Card RaaS API v2 - ProductionTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/09/2025 04:35PM
We have observed deferred emails (whether from orders, user invite emails, email MFA codes, etc.) successfully deliver around 8:30PM PST last night.
MONITORING
6 months ago - at 10/08/2025 05:52PM
We are continuing to monitor.
IDENTIFIED
6 months ago - at 10/08/2025 05:49PM
We have observed that these deferred orders all seem to be related to the Microsoft Outlook email client (which is in a degraded state currently).
INVESTIGATING
6 months ago - at 10/08/2025 05:11PM
We are currently investigating an issue where multiple orders are being set to a deferred status.
Latest Tango Card outages
Customers experiencing Supplier Issues - about 1 month ago
Receiving 422 error codes when placing orders - about 2 months ago
Tango API credentials are not visible in the Portal for users with custom roles - about 2 months ago
Tango Portal Login Issues - about 2 months ago
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