Outage in Tango Card
Starting Saturday morning, credit carding and ACH fundings are failing.
Resolved MajorIncident Report
We are actively investigating this.
Components affected
Tango Card RaaS API v2 - Production Tango Card Reward Link - Sandbox Tango Card RaaS API v2 - Sandbox Tango Card Reward Link - ProductionNeed to monitor Tango Card outages?
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/18/2025 07:27PM
This has been resolved now.
MONITORING
4 days ago - at 11/17/2025 11:09PM
The issue is fixed, and we are monitoring the fix.
If you are experiencing any issues at this point, try to remove and re-add the payment method and try again.
IDENTIFIED
4 days ago - at 11/17/2025 08:15PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 11/17/2025 08:15PM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 11/17/2025 06:38PM
The issue has been identified and is related to our vendor, who is currently working on a resolution.
INVESTIGATING
4 days ago - at 11/17/2025 04:45PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 11/17/2025 04:43PM
We are actively investigating this.
Latest Tango Card outages
Core service is failing on Sandbox - 2 days ago
404 errors generating reports - 9 days ago
Error in Portal when adding to Cart - 16 days ago
Giftcard: Amazon - Currencies: USD, Mexico, and Canada are not issuing - about 1 month ago
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