Outage in Tango Card
Degraded Performance in Reward Link Physical Checkout
Resolved MinorIncident Report
We are aware of an issue affecting some recipients in Tango where physical Reward Link checkout is not validating ZIP codes correctly on the address page. This issue impacts the recipient experience for physical Reward Link orders and may prevent checkout from completing as expected.
Components affected
Tango Card Reward Link - ProductionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/13/2026 04:23AM
The issue affecting some recipients during physical Reward Link checkout has been resolved. ZIP code validation on the address page is now functioning as expected, and impacted recipients should be able to complete checkout normally.
We will continue to monitor the experience to ensure ongoing stability.
INVESTIGATING
2 days ago - at 05/13/2026 03:10AM
We are aware of an issue affecting some recipients in Tango where physical Reward Link checkout is not validating ZIP codes correctly on the address page. This issue impacts the recipient experience for physical Reward Link orders and may prevent checkout from completing as expected.
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