Outage in Tanker

API errors

Resolved Minor
August 03, 2021 - Started about 4 years ago - Lasted 8 months
Official incident page

Incident Report

Around 1% of the HTTP calls to the Tanker APIs are returning 502 response code. We are investigating the issue, and will provide an update by 16:50 UTC+2 with current details.

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Latest Updates ( sorted recent to last )
MONITORING about 4 years ago - at 08/03/2021 03:31PM

We are still investigating the issue with our APIs returning 502 errors. No error has been detected since 17h18 UTC+2, we are still monitoring. We're still waiting for information from our cloud service provider support. We will provide an update by 17:45 UTC+2 with current details.

INVESTIGATING about 4 years ago - at 08/03/2021 03:15PM

We are still investigating the issue with our APIs returning 502 errors. We’re in contact with our cloud provider support to gather more information. We will provide an update by 17:30 UTC+2 with current details

INVESTIGATING about 4 years ago - at 08/03/2021 02:50PM

We are still investigating the issue with our APIs returning 502 errors, and will provide an update by 17:20 UTC+2 with current details.

INVESTIGATING about 4 years ago - at 08/03/2021 02:33PM

Around 1% of the HTTP calls to the Tanker APIs are returning 502 response code. We are investigating the issue, and will provide an update by 16:50 UTC+2 with current details.

Latest Tanker outages

High rate of 404 errors when reaching all the Tanker APIs - almost 4 years ago
DNS resolution issue - about 4 years ago
API errors - about 4 years ago
Websites unreachable - over 4 years ago
API errors and latencies - over 4 years ago

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