Outage in TapClicks

YouTube - Exception occurred in Youtube with Traffic Sources Youtube data view

Resolved Minor
October 28, 2024 - Started about 2 months ago - Lasted 2 days
Official incident page

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Outage Details

Issue: We are experiencing a global issues with YouTube with an API error for ALL call requests containing insightTrafficSourceDetail dimension. Impact: Global Users with Traffic Sources data view enabled are impacted by this error. Historical data previously stored in TapClicks is unaffected but new data may be delayed due to this error. ETA The issue is Pending with the YouTube team. We've submitted a request on the YouTube issue tracker, and standing by to assist when updates are available by our friends at YouTube.
Components affected
TapClicks TapAnalytics/TapReports
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/30/2024 03:28PM

Resolution:
YouTube has resolved the issue on their end, and API requests are now functioning as expected. Traffic Sources data is displaying correctly for all affected instances.

Thank you for your patience while this was resolved. If you continue to experience any issues, please reach out to support@tapclicks.com.

INVESTIGATING about 2 months ago - at 10/28/2024 04:08PM

Issue:
We are experiencing a global issues with YouTube with an API error for ALL call requests containing insightTrafficSourceDetail dimension.

Impact:
Global Users with Traffic Sources data view enabled are impacted by this error. Historical data previously stored in TapClicks is unaffected but new data may be delayed due to this error.

ETA

The issue is Pending with the YouTube team. We've submitted a request on the YouTube issue tracker, and standing by to assist when updates are available by our friends at YouTube.

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