Outage in TapClicks

Big data package issue

Resolved Major
July 08, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting clients on our Big Data Package where some data and widgets are returning errors. Our team is investigating.
Components affected
TapClicks TapAnalytics/TapReports
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 07/08/2025 08:37PM

The issue has now been resolved and widgets are loading properly on instances on our Big Data Package. We apologize for the inconvenience.

IDENTIFIED 2 months ago - at 07/08/2025 07:28PM

We have identified an issue impacting clients on our Big Data Package where some data and widgets are returning errors. Our team is investigating.

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