Outage in TapClicks

Big data package issue

Resolved Major
July 08, 2025 - Started 4 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue impacting clients on our Big Data Package where some data and widgets are returning errors. Our team is investigating.
Components affected
TapClicks TapAnalytics/TapReports

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/08/2025 08:37PM

The issue has now been resolved and widgets are loading properly on instances on our Big Data Package. We apologize for the inconvenience.

IDENTIFIED 4 months ago - at 07/08/2025 07:28PM

We have identified an issue impacting clients on our Big Data Package where some data and widgets are returning errors. Our team is investigating.

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