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Outage in Tavus

Some conversations are encountering increased startup times

Resolved Minor
March 25, 2026 - Started about 2 months ago - Lasted 18 minutes
Official incident page

Incident Report

Summary AI Generated

Tavus experienced increased startup times for some conversations in their Conversational Video Interface for 18 minutes. The issue was identified and resolved by rerouting traffic to healthy providers. Normal service was restored after traffic routing adjustments were implemented.

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/25/2026 01:39PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/25/2026 01:37PM

We have rerouted traffic to healthy providers. Traffic has returned to normal.

IDENTIFIED about 2 months ago - at 03/25/2026 01:24PM

The issue has been identified and a fix is being implemented.

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