Outage in Tavus
Some Conversations Failing to Start
Resolved MinorIncident Report
Summary AI Generated
Tavus experienced a ~30-minute incident where conversations using Cartesia for TTS failed to start due to networking issues at one of their GPU providers. The Conversational Video Interface was affected, resulting in elevated error rates for impacted conversations. The issue was resolved by rerouting all traffic away from the affected provider, after which conversations returned to normal.
An outage affecting one of our GPU providers is causing elevated error rates for some conversations
Components affected
Tavus Conversational Video InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/03/2026 06:54PM
All traffic has been routed away from the affected provider, and conversations are starting normally.
MONITORING
4 days ago - at 08/03/2026 06:47PM
All traffic has been routed away from the affected provider, and conversations are starting normally. We are actively monitoring the service to confirm continued stability.
IDENTIFIED
4 days ago - at 08/03/2026 06:43PM
One of our GPU providers is experiencing networking issues, which is impacting conversations configured to use Cartesia for TTS and may cause them to fail to start. We are actively routing traffic away from the affected region
INVESTIGATING
4 days ago - at 08/03/2026 06:27PM
An outage affecting one of our GPU providers is causing elevated error rates for some conversations
Latest Tavus outages
Intermittent Response Issues with Cartesia TTS - 2 days ago
Cartesia Incident - 7 days ago
Some conversations are fail to start - 9 days ago
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