Tavus experienced a ~1.3-hour incident where custom replica training failures occurred due to an upstream infrastructure provider issue. The Replica Training Service was affected, preventing new custom replica creations from completing successfully. The upstream provider recovered and Tavus relaunched affected trainings, fully resolving the incident with no action required from customers.
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This incident has been resolved.
The upstream provider has recovered and we're relaunching custom replica trainings.
We are experiencing some custom replica training failures due to an upstream infra provider issue. We are working on restarting all new customer replica trainings as soon as possible. Nothing is needed from your side.
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