Outage in Tavus
Intermittent Response Issues with Cartesia TTS
Resolved MinorIncident Report
Summary AI Generated
A minor incident lasting 18 minutes affected Tavus's Conversational Video Interface, where conversations using Cartesia for text-to-speech experienced intermittent failures with PAL responding. The issue stemmed from a disruption on Cartesia's end, and Tavus worked directly with them to restore service. Cartesia fully resolved the issue, with affected conversations returning to normal operation.
We are investigating an issue affecting a small number of conversations configured to use Cartesia for TTS. PAL may intermittently fail to respond during conversations. We are actively investigating the cause.
Components affected
Tavus Conversational Video InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/05/2026 09:56PM
Cartesia has fully restored service, and conversations using Cartesia TTS are responding normally.
MONITORING
2 days ago - at 08/05/2026 09:53PM
Cartesia has restored service, and conversations using Cartesia TTS are responding normally again. We are actively monitoring the service to ensure continued stability.
IDENTIFIED
2 days ago - at 08/05/2026 09:43PM
We are working with Cartesia to restore normal service as quickly as possible.
Upstream status: https://status.cartesia.ai/
INVESTIGATING
2 days ago - at 08/05/2026 09:41PM
We are investigating an issue affecting a small number of conversations configured to use Cartesia for TTS. PAL may intermittently fail to respond during conversations. We are actively investigating the cause.
Latest Tavus outages
Some Conversations Failing to Start - 4 days ago
Cartesia Incident - 7 days ago
Some conversations are fail to start - 9 days ago
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