Outage in TaxBit
Dashboard eligibility page data delayed
Resolved MinorIncident Report
We have identified an issue which is causing delays in up to date information being displayed on the eligibility page in the dashboard, which affects the filtering functionality of the page. We are actively working on a mitigation.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/15/2026 03:51PM
The system fully recovered from the backlog at 2:45 AM PT. Normal operational behavior and monitoring has resumed.
MONITORING
about 1 month ago - at 01/15/2026 05:39AM
We have processed the majority of the backlog. We are monitoring the system as it completes the remaining work, with a target of 8:00 AM PT for full resolution.
MONITORING
about 1 month ago - at 01/15/2026 12:03AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 01/15/2026 12:03AM
We have mitigated the system bottleneck and data processing is currently recovering. We are monitoring the queue and estimate that data will be fully caught up by 7:00 PM PT.
IDENTIFIED
about 1 month ago - at 01/14/2026 11:14PM
We have identified an issue which is causing delays in up to date information being displayed on the eligibility page in the dashboard, which affects the filtering functionality of the page. We are actively working on a mitigation.
Latest TaxBit outages
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Dashboard Authentication Errors - 3 months ago
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Dashboard pages not loading - 9 months ago
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