Outage in TCP Software

TimeClock Plus Automation Service Disruption

Resolved Minor
August 12, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.
Components affected
TCP Software Prod31.tcplusondemand.com TCP Software Prod34.tcplusondemand.com TCP Software Prod28.tcplusondemand.com TCP Software Prod25.tcplusondemand.com TCP Software Prod06.tcplusondemand.com TCP Software Prod07.tcplusondemand.com
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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/11/2025 11:31PM

This incident has been resolved.

IDENTIFIED 2 months ago - at 08/11/2025 10:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 08/11/2025 10:07PM

We are investigating reports of customers experiencing automation service disruption. We are working to identify the issue and the impact across our server fleet.

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