Outage in TDC Cloud Solutions

Service Status: Puzzel

Resolved Minor

October 25, 2024 - Started over 1 year ago - Lasted 4 months
Official incident page

Incident Report

Puzzel agenter kan opleve periodiske problemer med at besvare opkald. Puzzel har identificeret fejlen og arbejder aktivt på en løsning. Vi beklager ulejligheden og takker for jeres tålmodighed. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Puzzel agents may experience intermittent issues with answering calls. Puzzel has identified the fault and is actively working on a solution. We apologize for the inconvenience and thank you for your patience.

Components affected

TDC Cloud Solutions Puzzel

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/03/2025 12:06PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 03/03/2025 10:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 10/25/2024 07:45AM

Puzzel agenter kan opleve periodiske problemer med at besvare opkald. Puzzel har identificeret fejlen og arbejder aktivt på en løsning. Vi beklager ulejligheden og takker for jeres tålmodighed.

----------------------------------------------------------------------------------------------------------------------------------------------------------

Puzzel agents may experience intermittent issues with answering calls. Puzzel has identified the fault and is actively working on a solution. We apologize for the inconvenience and thank you for your patience.

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