Outage in Teachable

Unusually High Processing Queue

Resolved Minor
April 16, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We're experiencing unusually high processing queue latency, which may lead to certain actions like course duplication, CSS changes, and sales notifications taking longer to reflect. We're monitoring and response times are trending towards normal. We expect that all jobs initiated during this latency will process as the queue clears.
Components affected
Teachable Video Uploading
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/16/2024 02:57PM

This incident has been resolved.

MONITORING over 1 year ago - at 04/16/2024 12:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 04/16/2024 11:35AM

We're experiencing unusually high processing queue latency, which may lead to certain actions like course duplication, CSS changes, and sales notifications taking longer to reflect. We're monitoring and response times are trending towards normal. We expect that all jobs initiated during this latency will process as the queue clears.

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