Outage in Teachable

Major Outage

Resolved Major

July 03, 2024 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Our team has identified an issue resulting in widespread platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

Components affected

Teachable Stripe Checkout.js Teachable Video Uploading Teachable Stripe Stripe.js Teachable Stripe API

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Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/03/2024 11:43PM

We've identified and resolved reported issues of high latency on the platform. Some users may have experienced partial platform outages and the need to reload pages multiple times. This issue has been resolved and we're are monitoring the results.

MONITORING almost 2 years ago - at 07/03/2024 11:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/03/2024 10:46PM

The issue has been identified and a fix is being implemented. Thank you for your patience, and please check back here for an update shortly.

INVESTIGATING almost 2 years ago - at 07/03/2024 10:23PM

We are continuing to work on a fix for the current platform outage. Thank you for your patience, and please check back here for an update shortly.

INVESTIGATING almost 2 years ago - at 07/03/2024 09:58PM

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