Outage in Teachable

File upload issues with Dropbox and Google Drive

Minor
March 03, 2025 - Started 9 days ago
Official incident page

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Outage Details

We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue
Components affected
Teachable Video Uploading
Latest Updates ( sorted recent to last )
MONITORING 8 days ago - at 03/04/2025 03:34PM

Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

INVESTIGATING 9 days ago - at 03/03/2025 09:04PM

We're investigating reported errors with file upload via Dropbox, Google Drive, and Microsoft One Drive. Uploading files from your own device is working as expected so please use this method for file upload at this time.

INVESTIGATING 9 days ago - at 03/03/2025 08:41PM

We’re investigating errors with file upload via Dropbox and Google Drive, please use one of other supported methods at this time as we diagnose the potential issue

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