Outage in Teachable
Failed monthly payout for some schools and Author/Affiliate users
Major
April 02, 2026 - Started about 11 hours ago
Official incident page
Official incident page
Incident Report
We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users.
We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.
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Latest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 04/02/2026 08:43PM
We’ve found and resolved the issue causing failed payouts on our Monthly Payment Gateway.
We will begin reprocessing the failed payouts as soon as possible and will update the page when all payouts have been sent and received successfully.
INVESTIGATING
about 11 hours ago - at 04/02/2026 02:52PM
We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users.
We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.
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Platform Latency - 2 days ago
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