Outage in Teaching Strategies

Tadpoles SMS messaging and MyTS Family Invites: Not sending

Resolved Minor
June 15, 2023 - Started over 2 years ago - Lasted about 24 hours
Official incident page

Incident Report

Twilio, used for text messages and sending family invites, is currently blocking messages/invites from Tadpoles and MyTS Family area.
Components affected
Teaching Strategies Tadpoles Teaching Strategies Family Area

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/16/2023 10:31PM

Messages and Invites are being sent and received now.

IDENTIFIED over 2 years ago - at 06/15/2023 11:00PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/15/2023 11:00PM

Twilio, used for text messages and sending family invites, is currently blocking messages/invites from Tadpoles and MyTS Family area.

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