Outage in Teaching Strategies
SmartTeach Partial Outage
Resolved MajorIncident Report
Users are experiencing partial outages in SmartTeach due to issues with our service provider. We are working with our provider to resolve the issue as quickly as possible and we’ll provide updates as we receive them. We apologize for any inconvenience.
Components affected
Teaching Strategies ReadyRosie Teaching Strategies Library Area Teaching Strategies Teach Area Teaching Strategies Assess Area Teaching Strategies Develop Area Teaching Strategies Quorum Teaching Strategies The Hub Teaching Strategies Report Area Teaching Strategies Family Area Teaching Strategies Administration AreaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 03/06/2025 07:21PM
This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
MONITORING
about 1 year ago - at 03/06/2025 06:05PM
Our upstream provider has recovered, all services are back online, we are continuing to monitor.
IDENTIFIED
about 1 year ago - at 03/06/2025 04:13PM
Our upstream provider is continuing their work to remediate the issue. We will provide more updates as we receive them.
IDENTIFIED
about 1 year ago - at 03/06/2025 03:01PM
Our upstream provider has identified the source of the issue and is working to remediate. We will provide more updates as we receive them.
IDENTIFIED
about 1 year ago - at 03/06/2025 01:56PM
Our upstream provider continues to troubleshoot the root cause of their issue. We will provide more updates as we receive them.
IDENTIFIED
about 1 year ago - at 03/06/2025 12:39PM
Our upstream vendor has indicated that they may have identified the root cause, though confirmation is still pending.
INVESTIGATING
about 1 year ago - at 03/06/2025 11:48AM
Users are experiencing partial outages in SmartTeach due to issues with our service provider. We are working with our provider to resolve the issue as quickly as possible and we’ll provide updates as we receive them. We apologize for any inconvenience.
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