Outage in Teaching Strategies

Platform Status - Tadpoles and Engage Email

Resolved Minor

March 25, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

An issue prevented emails from being sent through Tadpoles and the Engage area of the Teaching Strategies platform for 1.7 hours. The incident affected the Tadpoles and Family Area components. The issue was resolved, with some customers experiencing brief delays as email queues finished processing.

We have identified an issue preventing emails from being sent via Tadpoles and the Engage area. Our team is actively working to resolve this. We will share further updates as progress continues.

Components affected

Teaching Strategies Tadpoles Teaching Strategies Family Area

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 03/25/2026 05:27PM

This incident has been resolved. Some customers may experience a brief delay as email queues finish processing.

IDENTIFIED 1 day ago - at 03/25/2026 03:45PM

We have identified an issue preventing emails from being sent via Tadpoles and the Engage area. Our team is actively working to resolve this. We will share further updates as progress continues.

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