Outage in Teaching Strategies
Performance Degradation: Child Profile & Reports Data Display
Resolved MinorIncident Report
Summary AI Generated
Teaching Strategies experienced a ~5.4-hour incident where the Child Profile page and Reports failed to display up-to-date information, affecting the Assess and Report areas. All underlying data remained intact throughout the disruption. The issue was resolved on August 31, 2026, restoring normal data visibility.
Investigating - We are currently investigating an issue preventing the most up-to-date information from appearing on the Child Profile page and Reports.
Please be assured that all underlying data is entirely safe, secure, and has not been lost.
Our engineering team is actively working on a fix to restore real-time data visibility as quickly as possible. We understand the critical nature of this data during the back-to-school transition and sincerely appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 09/01/2026 12:27AM
This incident has been resolved.
INVESTIGATING
4 days ago - at 08/31/2026 07:05PM
Investigating - We are currently investigating an issue preventing the most up-to-date information from appearing on the Child Profile page and Reports.
Please be assured that all underlying data is entirely safe, secure, and has not been lost.
Our engineering team is actively working on a fix to restore real-time data visibility as quickly as possible. We understand the critical nature of this data during the back-to-school transition and sincerely appreciate your patience.
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