Outage in Teaching Strategies
SmartTeach Performance Degradation
Resolved MinorIncident Report
Summary AI Generated
SmartTeach experienced a performance degradation lasting approximately 21 hours, caused by a downstream provider issue. The outage broadly impacted nearly all platform components, including Administration, The Hub, Library, Teach, Assess, Family, Tadpoles, ReadyRosie, Quorum, and several support and reporting areas. A fix was implemented and monitored before the incident was fully resolved.
Some customers are experiencing issues with SmartTeach. This is due to an issue with a down stream provider. We will provide more information as soon as possible.
Components affected
Teaching Strategies Administration Area Teaching Strategies The Hub Teaching Strategies Library Area Teaching Strategies Teach Area Teaching Strategies Assess Area Teaching Strategies Family Area Teaching Strategies Tadpoles Teaching Strategies ReadyRosie Teaching Strategies Technical Support Teaching Strategies Support Portal Teaching Strategies Quorum Teaching Strategies Report Area Teaching Strategies Develop AreaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/02/2026 03:06PM
This incident has been resolved.
MONITORING
3 days ago - at 09/01/2026 06:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 09/01/2026 06:08PM
Some customers are experiencing issues with SmartTeach. This is due to an issue with a down stream provider. We will provide more information as soon as possible.
Latest Teaching Strategies outages
SmartTeach Performance Degradation - 2 days ago
Data Processing Delays - Admin Reports - 9 days ago
Platform Issue - Reports - 16 days ago
ReadyRosie Admin Dashboard access and current-year data - 24 days ago
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