Outage in Tealium

Disruption to services in US East

Minor
October 20, 2025 - Started about 10 hours ago

Incident Report

We have been notified of an ongoing incident at one of our cloud service providers. This has resulted in disruption to services in our US East region. We are working closely with the provider and will provide updates as we receive them.
Components affected
Tealium Server-Side Data Access and Storage Tealium Cloud Regions Tealium Server-Side Data Collection and Processing Tealium Server-Side Machine Learning Tealium User Interface Tealium APIs

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Latest Updates ( sorted recent to last )
about 11 hours ago - at 10/20/2025 08:13AM

We have been notified of an ongoing incident at one of our cloud service providers. This has resulted in disruption to services in our US East region. We are working closely with the provider and will provide updates as we receive them.

about 8 hours ago - at 10/20/2025 11:06AM

We are observing a recovery in services and components in US East.

about 6 hours ago - at 10/20/2025 01:43PM

Components are continuing to recover in US East. Some database clusters are running automated diagnostics checks which is taking some time. As a result, we are still operating in a degraded performance state within the region.

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