Outage in Tealium
Disruption to services in US East
Resolved Minor
October 20, 2025 - Started 6 months ago
- Lasted 1 day
Incident Report
We have been notified of an ongoing incident at one of our cloud service providers. This has resulted in disruption to services in our US East region. We are working closely with the provider and will provide updates as we receive them.
Components affected
Tealium Server-Side Data Access and Storage Tealium Cloud Regions Tealium Server-Side Data Collection and Processing Tealium Server-Side Machine Learning Tealium User Interface Tealium APIsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
6 months ago - at 10/20/2025 08:13AM
We have been notified of an ongoing incident at one of our cloud service providers. This has resulted in disruption to services in our US East region. We are working closely with the provider and will provide updates as we receive them.
6 months ago - at 10/20/2025 11:06AM
We are observing a recovery in services and components in US East.
6 months ago - at 10/20/2025 01:43PM
Components are continuing to recover in US East. Some database clusters are running automated diagnostics checks which is taking some time. As a result, we are still operating in a degraded performance state within the region.
6 months ago - at 10/20/2025 08:27PM
As of about 12:15PM (PST) we are seeing additional recovery and processing of backlogs.
6 months ago - at 10/20/2025 09:37PM
We are still seeing additional recovery and processing of backlogs.
6 months ago - at 10/21/2025 01:37AM
We are still observing recovery and backfill remains in progress.
6 months ago - at 10/21/2025 04:02AM
ServerSide publishing is continuing to display signs of recovery. Data Insights, AudienceDB, and EventDB are still backfilling at this time. All other services have fully recovered.
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